If you select Paypal as a payment method, the goods will be shipped out immediately once the payment is credited to us. It usually takes only a few minutes until a PayPal payment is confirmed.
If you return goods, the amount will be credited back to your PayPal account.
Payment in advance
If you decide to pay in advance, you will receive an order confirmation email with our bank details after placing your order. When making a payment, please ensure to include your order number in the reference field as this is the only way we can assign your payment. Please note that depending on your bank, it can take between 2-4 business days for your payment to reach our account. For payments from abroad, this can take up to 5 working days. Once your payment has been received, your order will be shipped immediately.
Please note: We will hold your ordered goods until your payment has been booked (for a maximum of 10 business days).
If you choose to pay by credit card, we will debit your card with the invoice amount. Your credit card information is protected with a SSL certificate that encrypts all of your transactions through our site, making sure that shopping at abro is safe and your details are protected.
Transfer with sofort.com
sofort.com is an easy-to-use direct transfer procedure. It meets the high security standards of online banking and TÜV- approved data protection policies. It does not require registration, charging of interim accounts, or transmission of credit card data. Using the secure payment form which is not accessible to vendors, sofort.com will automatically and in real time debit your online bank account. The invoice amount will be transferred immediately and directly into our bank account. The quick transaction allows for an immediate handling of inquiries and an immediate processing of orders.
Shipping is free within Germany. Returns from Germany are also free. (items can be returned within 14 days of purchase)
Delivery to other European countries is € 7.90. The costs for the return shipment will be borne by the customer.
The shipping is done by DHL.
We aim to have all products offered in our online shop in stock. Delivery within Germany takes up to 2 business days after the receipt of the order. Delivery to addresses outside of Germany can take up to 4 business days.
We will deliver to any address within our delivery countries. You can choose your goods to be delivered to a different address from your billing address, e.g. your work address.